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Episode #77 Season 24: Shaun Boyce & Justin Yeo

On this episode of 10 Minutes of Tennis, Shaun and Justin talk about KPI’s (key performance indicators) for coaches and players.

YouTube Replay: https://youtube.com/live/vfNuuduYaTQ

Shaun Boyce USPTA: [email protected]

https://tennisforchildren.com/ ๐ŸŽพ

Justin Yeo: https://www.instagram.com/yeocoach/

Bobby Schindler USPTA: [email protected]

https://windermerecommunity.net/ ๐ŸŽพ

Geovanna Boyce: [email protected]

https://regeovinate.com/ ๐Ÿ’ช๐Ÿผ๐Ÿ‹๏ธ

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Transcript
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Welcome to the Atlanta Tennis Podcast.

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Every episode is titled "It Starts with Tennis" and goes from there.

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We talk with coaches, club managers, industry business professionals,

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technology experts, and anyone else we find interesting.

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We want to have a conversation as long as it starts with tennis.

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[Music]

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Hey, hey, this is Shaun with the Atlanta Tennis Podcast,

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Power by GoTennis! While you're here, please hit that follow button.

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And after you listen, please share with your friends and teammates.

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Also, let us know if you have questions or topics you would like us to discuss

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and we will add them to our schedule.

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With that said, let's get started with 10 minutes of tennis.

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[Music]

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You can tell both of them. I mean, because as a coach, you know,

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you're sure to have each athlete or each person you work with

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have some kind of game plan or you profile them and the player or the

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athlete is looking for a certain target or certain goals to reach by a certain

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amount of time. And you need to have your own little

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KPIs to say, all right, I'm going to reach that goal for that athlete.

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And then make them realistic sometimes they're very unrealistic

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and be very clear at the start. It's quick as possible that

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you know, this person says, I want their huge thoughts to the forehand

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and I want it next week. So okay, let's talk about that and let's say it's a realistic

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goal so when you're going to get it. Because it depends on a group change or whether

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they're going to do sorry to rack it head more or change a racket. So I mean there's a whole bunch of

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different things going to use as a coach to get the outcome that they're looking for.

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So yeah, I would say, you know, and then that reflects on business. So the more

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you're constantly doing little KPIs of virus, performance indicators like

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I can see my athlete or my client has done what they're looking to do, what's the next goal

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and they talk to them again and program and you run little KPIs yourself to get them to where

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they're going to be. Whether you want to, some people very analytical and I can guarantee you

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there are coaches out there that the Vexel spreadsheet they're hitting 10 forehands now. Now they're

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hitting 18 forehands and you know, there's some that are doing that and then there's coaches like

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myself that just understand and remember and photographically remember things where they're

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hour and where their progress track is. What's really good about the analytic one or the photographic

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memory one is that every time your player gets a little upset or gets a little frustrated, you

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remind of where they were, where they are now and that will be sudden that kicks them back in here,

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which again KPIs that you hold in your head as to where they were, it's where they are now.

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Is that out? That's touching the differences together. It does but I think and a lot of your examples

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are what we expect it is. I think a lot of coaches potentially setting their own performance

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standards based on their player's improvement. So I think a lot of the coaches miss some of those

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business performance indicators or those personal with our continuing education,

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those personal performance indicators and we just say I'm a great coach, look at all the players

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I've developed. Now is that an indicator of a good coach? Yes, but it's only one. So are you doing

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your continuing education? Are you doing your networking? Are those things going to matter?

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Are you evolving in your career? I think are those sometimes other things that coaches miss?

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Absolutely. It's a matter of taking time for all that too. I mean, a coach is life. I don't want to

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get into a whole 'nother subject but we only have so much emotional energy each day and what I've

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recognized approaches is we don't take note of that and it's hard to get home, manage kids, manage

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household, manage all the other responsibilities we have and give it all to every single client

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that's on the court. Then you've got the emotional energy. If you're in a tentative brown

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or lana, I'm driving two of the wrong places where I know how bad traffic is there, that can drain anybody.

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So there's a lot of factors, the phones, like texting and keeping up the emails and everything else.

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That really does take a lot. So a key performance indicator then would be to notice,

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okay, these are my really good hours of how I teach well and I can fit everything else in.

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If I do this, then something else is going to burn and then even myself can burn out. So yes, I think

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you know, each coach needs the monitor and manage that. Well, you know, because what I've noticed

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sometimes is my weekends. I got nothing in the tank and everybody wants me to do things and it's like,

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sorry man, like everyone got me all week and it's a little unfair that the people close to you

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kind of get you on your weekend, but you gotta reboot and get ready for another week.

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And so, yeah, I guess you can do some KPIs there and sort of look at, okay, really,

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how do I balance the sound? And then it comes down to get balanced. She, which is basically saying,

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how much money do you really need to make? Because you can say, all right, I need this many hours.

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And if I'm not getting that, then I'm not balancing the books. So, I don't know if that

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is what you're talking about. Yeah, it does. And it brings up to other things you talk about the

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family side. So, do you have a performance indicator there that says, is your wife happy?

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So in that case, there's a performance that this is part of you. Is your wife happy

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that you're working so much or that you're making it home for dinner every once in a while. We're

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tennis guys. We miss a lot of dinners because we're on court four to nine p.m. Right? So, those kinds of

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things, it isn't just grinding and saying, yeah, honey, but I got this player and they're gonna go,

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they're gonna go on tours. Okay, great, but you miss dinners and your kids are six now. You

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haven't seen them in a while. Right. And it could be worse. We've heard all the horror stories of how

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the job can affect the home life. So, there is that one as well. But when we look at a business,

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and we say, okay, we're gonna look at these key performance indicators and say, okay, I made

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X and that's 7% more than I made last year. I'm gonna call that a success. I said, well, that's one

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number. And the question is, how much harder did you work? Is there an efficiency there?

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And from a go tennis point of view, or from a podcast point of view, we say, how can we help you

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be able to improve some of those numbers so you can get home for more dinners? Can some of these

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guys not just look at the books and say, how many hours can I teach? Because I've got to make X,

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I need to teach millions of hours. Well, no, let's find a better way maybe to do those things.

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And sometimes we can say, okay, well, this is a key indicator that says, my efficiency rate was

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down this year, even though I made more money. And then you got, you know, have you made

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room for makeup lessons? Have you made room for this? Does your time at all happen? Well, I say,

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happy husband. You know, if it's not happy, you need a, seems like a yeah. So there has to be a balance

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sheet there. The he needs to explain that, you know, this is what I can provide if you need being here

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and everyone balanced and everyone's happy. So it is, again, that's creating KPIs between you and your

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wife. That would be, I don't think I've done that. So that's pretty cool what we brought up today,

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you know. But let's not forget about the athletes. Athletes like graphing first serves,

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graphing winning first serve, graphing, that comes to the net. You know, graphing, I actually spent

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a lot of time when a graphic player tracking the windpoint, then the last point, the windpoint,

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then the last point, they start to understand how the patch points together. Because if you look at

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the patterns quite often, it's an intention span thing that they have to work on and learning. Then

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what's a really cool trick that's not easy to do, but you have to have cell phone next to you all the time,

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is you need to write down the seconds each point is made. And then you can start to identify,

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they won that point in the time limit 10 seconds long, they lost point, but it's set. They won this point

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at eight seconds, they lost this point at 28 seconds. Right? So now you know exactly what you're working on on

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your board. So that's a cool KPI or any athlete or coach to start to recognize something very specific

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that's to their planes, their plane result. So there you go, there's an interesting.

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Which connects back to a recent conversation we had, data is king.

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Data is absolutely king. I mean, the next one that's not easy to track is between rackets or rack.

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And you have to push your lap button all the time and you start making notes as to what kind of

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players you play well against and what players you play well against. And we start to recognize that

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back, you know, between rackets or rackets at 1.8 seconds and it causes an error, then you need to work on

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that perception to speed that up because they're only going to get faster and faster than the press.

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You know, so there's all these factors that you can go on in. You can put them another KPI for you.

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And this is a big one that and that does a lot of and he's already programmed this.

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You put a baller, you know, a heartbait monitor on your athlete and get him playing and you start to

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chart their heart rate when it wins and when they lost, win and then when they lost. And you start

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matching and once you get enough doubt, he starts to identify where the prime heart rate is.

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And then when you practice and train, you work on trying to get them down there. So that's why,

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you know, the dial will go a short point, you'll go to one tail. If it's a long point, it goes

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to two times. So it gets him back in that optimal level. Anyway, another KPI doubt at one.

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I love it. I love it. And we could probably keep going a long time with this, with all the statistics

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out there, the new apps that are out. There's a few out there that can help you. But today, Justin,

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that was our 10 minutes. Might have been 11. We won't tell anybody. I appreciate it. 10 minutes

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of 10 minutes. Justin, we'll see you again next week. Thank you, sir.

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Well, there you have it. We want to thank reGeovinate.com for use to the studio and be sure to hit that

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follow button. For more tennis related content, you can go to AtlantaTennisPodcast.com. And while you're

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merchandise to the Atlanta tennis world. And with that, we're out. See you next time.

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