Episode #77 Season 24: Shaun Boyce & Justin Yeo
On this episode of 10 Minutes of Tennis, Shaun and Justin talk about KPI’s (key performance indicators) for coaches and players.
YouTube Replay: https://youtube.com/live/vfNuuduYaTQ
Shaun Boyce USPTA: [email protected]
https://tennisforchildren.com/ ๐พ
Justin Yeo: https://www.instagram.com/yeocoach/
Bobby Schindler USPTA: [email protected]
https://windermerecommunity.net/ ๐พ
Geovanna Boyce: [email protected]
https://regeovinate.com/ ๐ช๐ผ๐๏ธ
This podcast is powered by GoTennis! Atlanta: Membership has its privileges ๐ค๐ผ๐พ๐ค๐ผ
๐ซถ https://letsgotennis.com/join/
https://shop.letsgotennis.com/ ๐๐
๐ฐ https://letsgotennis.com/deals/
https://letsgotennis.com/podcast/ ๐๏ธ๐ง
https://www.facebook.com/gotennisatlanta
https://www.instagram.com/gotennisatlanta/
https://www.youtube.com/@atlantatennispodcast
Do you want to read about some good things going on in the world of tennis?
https://letsgotennis.com/stories/ ๐ฅ๐ช
Check out our GoTennis! Atlanta Facebook page for deals, updates, events, podcasts, news, stories, coach profiles, club information, and more https://bit.ly/gt_facebook_page
Also, you can support this show (and save some $) by shopping at ๐คhttps://letsgotennis.com/deals/๐ค
Or, donate directly HERE
Want to get into crypto? This is easy: https://www.coinbase.com/join/boyce_3s?src=ios-link
Want donate with Bitcoin? Here’s the address: 3EqTU1gQBLoieMeFLC1BQgCUajPpPMCgwB
Considering your own podcast? We (obviously) recommend Captivate: This podcast is hosted by Captivate, try it yourself for free.
Transcript
[Music]
Speaker:Welcome to the Atlanta Tennis Podcast.
Speaker:Every episode is titled "It Starts with Tennis" and goes from there.
Speaker:We talk with coaches, club managers, industry business professionals,
Speaker:technology experts, and anyone else we find interesting.
Speaker:We want to have a conversation as long as it starts with tennis.
Speaker:[Music]
Speaker:Hey, hey, this is Shaun with the Atlanta Tennis Podcast,
Speaker:Power by GoTennis! While you're here, please hit that follow button.
Speaker:And after you listen, please share with your friends and teammates.
Speaker:Also, let us know if you have questions or topics you would like us to discuss
Speaker:and we will add them to our schedule.
Speaker:With that said, let's get started with 10 minutes of tennis.
Speaker:[Music]
Speaker:You can tell both of them. I mean, because as a coach, you know,
Speaker:you're sure to have each athlete or each person you work with
Speaker:have some kind of game plan or you profile them and the player or the
Speaker:athlete is looking for a certain target or certain goals to reach by a certain
Speaker:amount of time. And you need to have your own little
Speaker:KPIs to say, all right, I'm going to reach that goal for that athlete.
Speaker:And then make them realistic sometimes they're very unrealistic
Speaker:and be very clear at the start. It's quick as possible that
Speaker:you know, this person says, I want their huge thoughts to the forehand
Speaker:and I want it next week. So okay, let's talk about that and let's say it's a realistic
Speaker:goal so when you're going to get it. Because it depends on a group change or whether
Speaker:they're going to do sorry to rack it head more or change a racket. So I mean there's a whole bunch of
Speaker:different things going to use as a coach to get the outcome that they're looking for.
Speaker:So yeah, I would say, you know, and then that reflects on business. So the more
Speaker:you're constantly doing little KPIs of virus, performance indicators like
Speaker:I can see my athlete or my client has done what they're looking to do, what's the next goal
Speaker:and they talk to them again and program and you run little KPIs yourself to get them to where
Speaker:they're going to be. Whether you want to, some people very analytical and I can guarantee you
Speaker:there are coaches out there that the Vexel spreadsheet they're hitting 10 forehands now. Now they're
Speaker:hitting 18 forehands and you know, there's some that are doing that and then there's coaches like
Speaker:myself that just understand and remember and photographically remember things where they're
Speaker:hour and where their progress track is. What's really good about the analytic one or the photographic
Speaker:memory one is that every time your player gets a little upset or gets a little frustrated, you
Speaker:remind of where they were, where they are now and that will be sudden that kicks them back in here,
Speaker:which again KPIs that you hold in your head as to where they were, it's where they are now.
Speaker:Is that out? That's touching the differences together. It does but I think and a lot of your examples
Speaker:are what we expect it is. I think a lot of coaches potentially setting their own performance
Speaker:standards based on their player's improvement. So I think a lot of the coaches miss some of those
Speaker:business performance indicators or those personal with our continuing education,
Speaker:those personal performance indicators and we just say I'm a great coach, look at all the players
Speaker:I've developed. Now is that an indicator of a good coach? Yes, but it's only one. So are you doing
Speaker:your continuing education? Are you doing your networking? Are those things going to matter?
Speaker:Are you evolving in your career? I think are those sometimes other things that coaches miss?
Speaker:Absolutely. It's a matter of taking time for all that too. I mean, a coach is life. I don't want to
Speaker:get into a whole 'nother subject but we only have so much emotional energy each day and what I've
Speaker:recognized approaches is we don't take note of that and it's hard to get home, manage kids, manage
Speaker:household, manage all the other responsibilities we have and give it all to every single client
Speaker:that's on the court. Then you've got the emotional energy. If you're in a tentative brown
Speaker:or lana, I'm driving two of the wrong places where I know how bad traffic is there, that can drain anybody.
Speaker:So there's a lot of factors, the phones, like texting and keeping up the emails and everything else.
Speaker:That really does take a lot. So a key performance indicator then would be to notice,
Speaker:okay, these are my really good hours of how I teach well and I can fit everything else in.
Speaker:If I do this, then something else is going to burn and then even myself can burn out. So yes, I think
Speaker:you know, each coach needs the monitor and manage that. Well, you know, because what I've noticed
Speaker:sometimes is my weekends. I got nothing in the tank and everybody wants me to do things and it's like,
Speaker:sorry man, like everyone got me all week and it's a little unfair that the people close to you
Speaker:kind of get you on your weekend, but you gotta reboot and get ready for another week.
Speaker:And so, yeah, I guess you can do some KPIs there and sort of look at, okay, really,
Speaker:how do I balance the sound? And then it comes down to get balanced. She, which is basically saying,
Speaker:how much money do you really need to make? Because you can say, all right, I need this many hours.
Speaker:And if I'm not getting that, then I'm not balancing the books. So, I don't know if that
Speaker:is what you're talking about. Yeah, it does. And it brings up to other things you talk about the
Speaker:family side. So, do you have a performance indicator there that says, is your wife happy?
Speaker:So in that case, there's a performance that this is part of you. Is your wife happy
Speaker:that you're working so much or that you're making it home for dinner every once in a while. We're
Speaker:tennis guys. We miss a lot of dinners because we're on court four to nine p.m. Right? So, those kinds of
Speaker:things, it isn't just grinding and saying, yeah, honey, but I got this player and they're gonna go,
Speaker:they're gonna go on tours. Okay, great, but you miss dinners and your kids are six now. You
Speaker:haven't seen them in a while. Right. And it could be worse. We've heard all the horror stories of how
Speaker:the job can affect the home life. So, there is that one as well. But when we look at a business,
Speaker:and we say, okay, we're gonna look at these key performance indicators and say, okay, I made
Speaker:X and that's 7% more than I made last year. I'm gonna call that a success. I said, well, that's one
Speaker:number. And the question is, how much harder did you work? Is there an efficiency there?
Speaker:And from a go tennis point of view, or from a podcast point of view, we say, how can we help you
Speaker:be able to improve some of those numbers so you can get home for more dinners? Can some of these
Speaker:guys not just look at the books and say, how many hours can I teach? Because I've got to make X,
Speaker:I need to teach millions of hours. Well, no, let's find a better way maybe to do those things.
Speaker:And sometimes we can say, okay, well, this is a key indicator that says, my efficiency rate was
Speaker:down this year, even though I made more money. And then you got, you know, have you made
Speaker:room for makeup lessons? Have you made room for this? Does your time at all happen? Well, I say,
Speaker:happy husband. You know, if it's not happy, you need a, seems like a yeah. So there has to be a balance
Speaker:sheet there. The he needs to explain that, you know, this is what I can provide if you need being here
Speaker:and everyone balanced and everyone's happy. So it is, again, that's creating KPIs between you and your
Speaker:wife. That would be, I don't think I've done that. So that's pretty cool what we brought up today,
Speaker:you know. But let's not forget about the athletes. Athletes like graphing first serves,
Speaker:graphing winning first serve, graphing, that comes to the net. You know, graphing, I actually spent
Speaker:a lot of time when a graphic player tracking the windpoint, then the last point, the windpoint,
Speaker:then the last point, they start to understand how the patch points together. Because if you look at
Speaker:the patterns quite often, it's an intention span thing that they have to work on and learning. Then
Speaker:what's a really cool trick that's not easy to do, but you have to have cell phone next to you all the time,
Speaker:is you need to write down the seconds each point is made. And then you can start to identify,
Speaker:they won that point in the time limit 10 seconds long, they lost point, but it's set. They won this point
Speaker:at eight seconds, they lost this point at 28 seconds. Right? So now you know exactly what you're working on on
Speaker:your board. So that's a cool KPI or any athlete or coach to start to recognize something very specific
Speaker:that's to their planes, their plane result. So there you go, there's an interesting.
Speaker:Which connects back to a recent conversation we had, data is king.
Speaker:Data is absolutely king. I mean, the next one that's not easy to track is between rackets or rack.
Speaker:And you have to push your lap button all the time and you start making notes as to what kind of
Speaker:players you play well against and what players you play well against. And we start to recognize that
Speaker:back, you know, between rackets or rackets at 1.8 seconds and it causes an error, then you need to work on
Speaker:that perception to speed that up because they're only going to get faster and faster than the press.
Speaker:You know, so there's all these factors that you can go on in. You can put them another KPI for you.
Speaker:And this is a big one that and that does a lot of and he's already programmed this.
Speaker:You put a baller, you know, a heartbait monitor on your athlete and get him playing and you start to
Speaker:chart their heart rate when it wins and when they lost, win and then when they lost. And you start
Speaker:matching and once you get enough doubt, he starts to identify where the prime heart rate is.
Speaker:And then when you practice and train, you work on trying to get them down there. So that's why,
Speaker:you know, the dial will go a short point, you'll go to one tail. If it's a long point, it goes
Speaker:to two times. So it gets him back in that optimal level. Anyway, another KPI doubt at one.
Speaker:I love it. I love it. And we could probably keep going a long time with this, with all the statistics
Speaker:out there, the new apps that are out. There's a few out there that can help you. But today, Justin,
Speaker:that was our 10 minutes. Might have been 11. We won't tell anybody. I appreciate it. 10 minutes
Speaker:of 10 minutes. Justin, we'll see you again next week. Thank you, sir.
Speaker:Well, there you have it. We want to thank reGeovinate.com for use to the studio and be sure to hit that
Speaker:follow button. For more tennis related content, you can go to AtlantaTennisPodcast.com. And while you're
Speaker:there, check out our calendar of tennis events, the best deals on TechnoFiber products, tennis apparel,
Speaker:and more. If you're a coach, director of any racket sports, or just someone who wants to utilize
Speaker:our online shop, contact us about setting up your own shop collection to offer your branded
Speaker:merchandise to the Atlanta tennis world. And with that, we're out. See you next time.
Speaker:[BLANK_AUDIO]